Privacy Policy
Last updated: June 1, 2025
ROOMCART (“we,” “us,” or “our”) operates the website www.roomcart.shop and provides furniture and home décor products to customers across the United States. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase. By using our services, you agree to the practices described in this policy.
Information We Collect
We collect information directly from you when you create an account, place an order, subscribe to our newsletter, or contact our customer support team. This information may include your name, billing and shipping address, email address, phone number, payment card details (processed securely by our third-party payment processor), and any preferences you share with us. We also automatically collect certain technical data when you browse our site, such as your IP address, browser type, device identifiers, and browsing behavior through cookies and similar tracking technologies.
How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders, including payment verification, shipping, and returns.
- To communicate with you about your orders, account, or inquiries via email or phone.
- To send promotional offers, product updates, and newsletters if you have opted in (you may unsubscribe at any time).
- To improve our website, product offerings, and customer experience through analytics and feedback.
- To comply with legal obligations and protect the security and integrity of our platform.
Sharing of Information
We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating our business, including payment processors (e.g., Stripe, PayPal), shipping carriers, and email marketing platforms. These partners are contractually bound to use your data only for the services we request and to protect it in accordance with applicable privacy laws. We may also disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of ROOMCART, our customers, or others.
Data Security and Retention
We implement industry-standard security measures, including SSL encryption and secure server infrastructure, to protect your personal information during transmission and storage. However, no method of transmission over the Internet is 100% secure. We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your account and associated data by contacting us at the email below.
Your Rights and Choices
Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data. You can manage your email preferences by using the unsubscribe link in our emails or by contacting us directly. To exercise any of these rights, please reach out to our privacy team using the contact details provided below. We will respond to your request within the time frame required by applicable law.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and serve personalized advertisements. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features on our site. For more details, please refer to our separate Cookie Policy.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
ROOMCART1000 SW Broadway, Suite 300
Portland, OR 97205
United States
Phone: (503) 555-0199
Email: [email protected]
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify you of any material changes by posting the updated policy on our website and updating the “Last updated” date at the top. Your continued use of our services after such changes constitutes your acceptance of the revised policy.
This policy is effective as of June 1, 2025.